Floor
The floor is the poker room staff member who makes rulings, and the term also refers to the ruling officials in general.
The simple explanation
If there is a dispute at a live table, the dealer calls the floor. The floor is a member of the staff who decides the matter. The decision is final and play continues. The role is also called floorman or floorperson.
A closer look
The floor handles seating, enforces the rules and resolves disputes over such things as exposed cards, string raises and misdeals. Dealers raise a hand and say 'floor' when a ruling is needed. Players should call the floor early rather than argue at the table. The ruling is binding once made.
A practical example
A player thinks a bet was made out of turn. The dealer calls 'Floor!' and the floorperson rules on the action.
Full explanation
The floor is the poker room staff member who makes rulings, and the term also refers to the ruling officials in general.
The floor refers to the ruling officials in live poker. A floorperson is a member of the poker room staff who is responsible for at-table decisions.
A dealer who needs a ruling raises a hand and calls for the floor. The floor’s decision is binding.
Typical matters are exposed cards, disputes about bets and possible misdeals.
If you think a rule has been broken, stay calm and ask for the floor.